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How southernwagers Handles Your Personal Information

Your personal information belongs to you, and we take that seriously. This policy explains exactly what data southernwagers collects when you open an account, place a wager, or move funds through PayPal, Venmo, or Play+, and what we do with it — available where…

Account Data ProtectedPayPal & Venmo Transactions CoveredState-Law Compliant PracticesYour Access Rights HonoredClear Retention Limits
southernwagers How southernwagers Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies, Security and Retention

Knowing what happens to your data after you hand it over is a fair ask. Here is how each area actually works on our platform — no vague gestures, just the operational specifics.

Account Security

Every login triggers an OTP verification sent to your registered phone number or email. If an unfamiliar device attempts access, that session is flagged and held until you confirm it is you.

Cookie Controls

We use strictly necessary cookies to keep your session active and optional analytics cookies to understand page flow. You can adjust cookie preferences from the settings link in the site footer at any time.

Data Retention

Account data is held for the period required by the state regulations under which we operate. Once that period expires and your account is closed, personal identifiers are removed from active systems.

Requesting Changes

To correct your name, address, or payment details, go to Account Settings and use the Edit Profile path. For document updates tied to identity verification, contact support so an agent can walk you through the re-verification steps.

REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Rights

If you want to review the data we hold, ask us to correct an inaccuracy, or understand how a specific transaction was recorded, our support team handles privacy requests directly. You can reach us through live chat inside your account, by email, or through the in-app message center on iOS and Android. We aim to acknowledge every privacy request within one business day and resolve most within five.

Team online

Live Chat

Open live chat from your account dashboard on desktop or mobile. It connects you directly to an agent who can pull up your data records during the session.

Email Support

Send your privacy request to our support address found in the account settings menu. Include your registered email so we can match your request to the right profile.

In-App Messaging

On iOS and Android, the in-app message center lets you submit a privacy request without leaving the app. Responses appear in the same thread so nothing gets lost.

What You Asked Us About This Privacy Policy

Real questions from people who opened an account and wanted to understand exactly how their information is used. We have answered each one directly below.

We share data only with payment processors like PayPal and Venmo to execute your transactions, and with state regulators when required by law. We do not sell your data to advertisers or data brokers.

Yes. Submit a data access request through live chat or email and we will compile a summary of everything we hold on your account, including login history and transaction records.

We store the transaction reference and amount for your wallet history. Full payment credentials are processed directly by PayPal or Venmo and are never stored on our servers.

We retain records for the minimum period required under the state regulations that apply to your account. After that window, personal identifiers are removed from our active systems.

Basic edits like your address or phone number go through Account Settings using the Edit Profile path. Identity document updates require a support conversation so an agent can guide you through re-verification.

Mobile access on iOS or Android follows the same data-collection practices as desktop. Device identifiers are logged for security purposes, and cookie preferences can be adjusted in the site footer settings.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.